I no little to nothing about embroidery machines. We purchased this from a local person who purchased it from the original owner about 3 weeks ago. When we got it we didn't know you had to have a pci card for your computer and updated softwear. We purchased the pci card and design shop lite. We got everything hooked up, purchased a 20 spool set of thread and now we're getting a z runtime error on our machine. From talking to tech and 2 repair men they said it's about a $50 fix. Only problem is there's no one in Oklahoma who repairs these. I'm afraid we're going to run into a big expense if anything else malfunctions on it due to the high cost of bringing in a repair person from another state. We paid a little over $1500 for the pci card and machine plus another $36 on thread. We're willing to sell the machine, all the hoops, box of needles, hundreds of bobbins, books for the machine and extra softwear and all the tools that came with it for $2000. There are a lot of things that come with this that I'm not even sure what they are like I said I know nothing about this machine. All other functions do work. There were some tests that were ran on the machine to rule out any other issues.
Please call me if interested. We live in Tulsa, Ok.
918-852-2987