By Ruben Lelchuk on
Mar. 13, 2012
I bought a TJET-2 printer from Equipment Zone 8/23/11. Since it arrive to our shop it never work, they were not able to solve the problems throw their phone support, so they ask us to return the printer and send a new one, they never do so. Then they offer a refund and we haven’t been able to collect the money.
Re: Improper commercial behavior
TJet went out of business and many people got burned. My previous employer had a similar problem. I am not sure what legal recourse you may have but more often than not it is not worth the time.
Now that the main screenprinters.net (articles, news, myt-jet.com) website has closed down and is now forwarding to the forums now operated by Lowery and Hirsch, it's pretty clear that US Screen has closed.
I'm posting this information so that people who still have TJet machines or products from US Screen can still get help for their products.
There are several companies that can still service the T-Jet machines.
I'll try to list them here for easy reference to those that are looking for service. Feel free to PM me if I've left any out:
American Screen - Phoenix, AZ
Atlas Screen Print Supply - Schiller Park, IL
Belquette - St Petersburg, Florida
Equipment Zone - Fair Lawn, NJ
Lawson - Saint Louis, MO
Lazo Graphics - Las Vegas, NV
Canada
CMB Services
FastFilms Help
Garment Decorating Supply - Gilbert, AZ
Read this discussion for info about how Aaron can help with RIP and FastFilm issues: FastFilms Owner, have re-install challenge-What Now?