My circuit board repair with FCS Labs not working

By Jaeb on Sep. 27, 2011
United States

:mad: :confused: :mad: Has anyone paid FCS Labs for circuit board repair just to come back not working or was it just an honest mistake or miss on their part .We all have bad days. Hoping to hear from others experience . I'm jumping to conclusions i've been taken for 675.00
It was a Brother Main CPU board for bas423
Thanks,Eric
eric@gojaeb.com

Embroidery

There are 7 Comments

Submitted by Larrywansing on Mon, 10/10/2011 - 22:40

Yes! I've been ripped off by them too! Sent a servo amp to be fixed and came back NOT WORKING!!!!!!!!!! Sent back for repair and received a complete different amp. STILL NOT WORKING!!!!!!!!!! These people are ripp offs!!!!!!!!!!!

Submitted by Jaeb on Mon, 10/17/2011 - 21:52

Please Beware I was refused a refund for 675.00 work not completed I'm now stuck going to court
Call me first !
Eric 407-765-7987
If their leget try finding a Phone Number to contact them?
It's scary cash or check only no phone # no contacts no credit cards no place of business please beware!
Call them to be fair! If you can find a #:(

Submitted by xxyybeth on Tue, 10/18/2011 - 11:17

Jaeb wrote:
:mad: :confused: :mad: Has anyone paid FCS Labs for circuit board repair just to come back not working or was it just an honest mistake or miss on their part .We all have bad days. Hoping to hear from others experience . I'm jumping to conclusions i've been taken for 675.00
It was a Brother Main CPU board for bas423
Thanks,Eric
eric@gojaeb.com

I too shopped for a bargain, found FCS, after a week of nonsense going back and forth via email trying to obtain phone contact info, they finally replied: They ONLY do business via the internet and/or snail mail. So, stop looking for phone contact info, option not available.

Even though bargain prices, it Scared me off, purchased direct from dealer (Brother), next day delivery. Brother didn't require I send my board, they sent new board to me with a Core Return Credit Option with understanding that if new Board didn't corrected my issue I could return it for a full refund, less return shipping. Turned out board was not my issue, I returned and promptly received full refund.

Personally, excellent phone and email technical support with full refund option is the Better Bargain. Also, comforting to know my original board was not altered in anyway, it never left the building.

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