Need Help With SWF Machine

Help! I have a 3 year old SWF 15 needle machine. When I embroider a design or just a name, the bobbin thread is being pulled to the top of the design. The top or colored thread is being pulled down so you can not see it. I hope someone is able to understand what I am describing and can help me to fix it. UGH! Thank you!

bbharmon wrote:
Help! I have a 3 year old SWF 15 needle machine. When I embroider a design or just a name, the bobbin thread is being pulled to the top of the design. The top or colored thread is being pulled down so you can not see it. I hope someone is able to understand what I am describing and can help me to fix it. UGH! Thank you!

Slide a business card under the flap on your bobbin case to remove debris. Debris will make the bobbin thread come to the top.:)