How do you charge for 2 sizes of the same design?

Robert Young's picture

Digitizers how do you charge for two sizes of the same design.

For example I just did a hat design at 14,000 stitches and then enlarged it for a left chest at 22,000 stitches. How would you charge for this?

I would digitize the smaller one and charge full price for that and then treat the larger version as a revision and charge a nominal fee that is based on what we actually had to do to achieve it.. .meaning if we had to redo running stitch detail to make it satin detail that would be a larger fee than simply enlarging with no changes.

What do you think/do?

Location: 
United States

Modern Embroidery Designer
volant-tech.com
volantfineart.com

when i resize a design, i go through everything and readjust the densities to what they should be for the new size, but i don't charge for that. it started in the beginning (20 years ago) when everybody wanted melco condensed, so i didn't charge for resizing because it was a pain to digitize for condensed....and the results just weren't the same. condensed would keep the density the same, but going from a 1.3 mm stitch to a 2 mm stitch, the density should be increased. it made me crazy that they weren't getting the best results that they could, so i've never charge for resizing because i would rather do it myself to make sure its right. that said...if the design requires editing, like you were saying, redoing running stitch details/outlines to satin stitches, etc. then its usually a $25 editing charge...unless its a LOT of editing.

digitizing...since 1996. dixiedesigns.net

Robert Young's picture

ok, that makes sense.. if the designs are done at the same time because the design is already fresh in your mind and on screen. Do you do the same (free resize) if they come back 5 months later, or whenever, and ask for a second size? Meaning you now have to look at the design again and put yourself back in the place you were when digitizing it.

I say this because what I digitize today is based on how I view the design today... but a year from now I might look at it and think... gee what was I thinking? lol I would NOW do it this way, etc. It is a mental thing that changes day to day with digitizing. For those that do not believe that here is the way to prove it: take the same design with the same instructions and send it to 5 different digitizers. If the design has any involved elements at all I guarantee you will get back different results.

Modern Embroidery Designer
volant-tech.com
volantfineart.com

minimalist's picture

Going from a small size to a big size is one thing. From a hat to a flat is completely different. Depending on the design I'm going to have to add middle center out run stitches on fill to tack the stabilizer down to the hat so that I won't have problems with creases. Add in that I'll need to increase density on both satin or fill stitching to cover curvature of the hat or the pesky seam in the center. Now I want to use that same design on a knit polo. I'll have to change the density and remove any tacking stitches I put in for the hat. Because of this I charge the customer a fee if I have to change elements of a design to accommodate different medium. I don't digitize for others, only the items that we will run ourselves so my diatribe may not apply.

i never charge for resizing....even if its 10 years later...unless it requires major editing. if i see something in the design that i did, that i now don't like, its my bad and i fix it. sometimes i don't charge for editing from a left chest to a cap if i have to redo left side to make it center out...if my customer didn't know it would need changes. meaning, they tried to use the LC design on the cap and had issues. i've told all of my customers, to ALWAYS let me know if the design might ever be stitched on a caps so i can keep that in mind when i digitize it initially. my reasoning is that if i can make the changes faster than i can create the invoice then it doesn't make sense to charge for it. this is also true for minor edits, even on designs i didn't create initially. like, if they want a color change, or a line of text removed, etc.

digitizing...since 1996. dixiedesigns.net

Robert Young's picture

Minimalist, I think your input is valuable whatever the situation as we only know what we know so the more we communicate the more all of us can learn!

hmmm, I have never increased density on a hat design on either satin or fill, Ever. I do add stitches to hold down the center seam if a 6 panel hat is used. I try to digitize every design with the idea that it MAY be used for hats in the future but if that day comes I never delete the manual stitches holding down the center seam as they are nominal in quantity and to me would not effect the quality AND would help hold down any backing easier than auto underlay on a fill would.

You are digitizing for maximum efficiency for your shop... we have to take it to the lowest possible denominator so ANY client , nomatter their machine or skill level, can produce a passable product. Now for our more professional clients we will customize the digitizing to THEIR needs and greater ability and standards. But we have to learn what they want and can accomplish up front.... not possible with ONE design.

Modern Embroidery Designer
volant-tech.com
volantfineart.com

Robert Young's picture

digidana wrote:
i never charge for resizing....even if its 10 years later...unless it requires major editing. if i see something in the design that i did, that i now don't like, its my bad and i fix it. sometimes i don't charge for editing from a left chest to a cap if i have to redo left side to make it center out...if my customer didn't know it would need changes. my reasoning is that if i can make the changes faster than i can create the invoice then it doesn't make sense to charge for it. this is also true for minor edits, even on designs i didn't create initially. like, if they want a color change, or a line of text removed, etc.

I don't know about some of this.... 10 years of storing their design is enough of a free commitment to me personally. I would normally charge a nominal fee 5 or 10 bucks... I mean we HAVE to value our time/ability/software investment or no one will!

I totally agree with changing things I dont like with the original digitizing for free... scary how different our ability is 10 years or even 1 year after an initial digitizing! LOL

Minor edits to me depend on the client. sad to say , but there it is, ugly reality. You send me work every week/month I am not going to normally charge for those type of things... color changes , removal of elements, small size changes, etc... BUT if your last design was in 2012 and you are requesting the same sort of change I am going to charge a small fee $10.

Now I have been beaten up on other threads here about this sort of "lack of customer service" but those people are no longer in business and I am. sorry.

Modern Embroidery Designer
volant-tech.com
volantfineart.com

hahaha, i'm with ya. most of my customers are pretty regular. there are some that don't need much done, and i am more lenient with the ones that i do a lot of work for. sometimes i'll throw in a free quickie design if they have one they want done for themselves personally...or if they're needing one for a good cause (a charity).

i do store all of the designs. i have every design that i've ever done. they don't take up that much space. i don't keep the artwork and i don't save the artwork with the design file, so that keeps the space down. it has come in handy a few times. i had one customer in kentucky whose shop was flooded and they lost everything. i kind of serve as their back up.

i'm absolutely with you about valuing our time/ability/software, etc. i'm not cheap. if they want cheap, there are lots of options. i usually end up editing them or redoing them. great digitizing is a business investment. if you want a quality garment, you don't buy a crappy machine...why would you pay for crappy digitizing? in my opinion, the digitizing is more important than the machine. even the best machine can't make a bad design look good!

digitizing...since 1996. dixiedesigns.net