What impact does Twitter and Facebook have on your business?

Hi Marc,

I will ask anyone where who is brand concerned to book or reserve user name by checking here

http://knowem.com/
http://namechk.com/

Having a brand name reserve will help in brand building, social traffic as well as google will rank your website fast as in recent algorithm (Like Panda or Freshness algo), Google has given more importance to brands.

May be Google Business Page as well as having Google Plus one account or adding Social Counter icons like FB, Twitter, Digg and Google Plus One also can help for more traffic and rankings. I would like to see these social counters on digitsmith.

We don't use twitter yet and recently set up a facebook page for our business but it's too early to tell if it's had an impact. It certainly doesn't hurt since it's essentially free.

We've found it to be useful for relationship building. People ask questions on our Facebook page or Twitter feed, or will say something nice about the service and/or products they received. It also helps get the company name out there.

One thing to remember though, is it helps to be strategic in who you follow/friend. You want to have the right people looking at your account, not random people.

Alan, I am number two! We haven't done anything but have to start thinking about it. Have just bout Inksoft so once running need to drive people to the site.....

Wow, digitsmith on Facebook, me and RWB like..... I am on a roll! 2 people like this....

How very strange , I was about to ask the same question about Facebook. Thanks for the post Marc. Ive recently relaunched my web site and opened a Facebook page as well. Suddenly on Facebook I have so many "friends" ( via friends of friends) from my past. People Ive forgotten about and it will be interesting to see if any make contact and bring me work. But , very importantly, I have sent requests to befriend me to my customers. If they accept me then they will have a permanent reminder of me on their page. Free advertising.
Earl.

Screenmachines, I would have mentioned you or anyone else I recognized, but your name didn't show..... I'm not the pimp, I'm the John!

Facebook seems to work a little bit better due to being able to put more information on it, but Twitter has been okay for us too.

I have 5,000 friends on my facebook, and 2,700 on my still young company facebook. I get probably 20-30 messages a day plus comments/etc. We use facebook VERY heavy and it works great.

I like Twitter because a lot of Screen Printers post new designs pretty regularly. I enjoy seeing fresh art on a regular basis. Twitter kind of reminds me of global text messaging.
http://twitter.com/screenprintgear
http://twitter.com/get63me

On facebook I tend to pay more attention to my personal profile than the business pages. You can see how neglected my fb pages are:
http://Facebook.com/screenprintgear
http://Facebook.com/get63me

I've definitely had more prospective customers contact me because of Twitter, but it directly correlates with time spent on each...

Wow I have over 300 followers on Twitter, I don't even push my twitter account. LOL

Just a small up date to my previous post. Ive been on Facebook now for two weeks. In that time Ive befriended 7 of my customers, so my info and posts will come on their Facebook page as well. Some of them have put my link on their own websites, all through me having a Facebook account.
Graphic Disorder I have befriended as well. How only two people can do all that amazing work. Its unbelievable.
Earl

Very nice compliment Earl. Keep it up, if you use facebook right, you will see a massive revenue stream from it. It wont happen over night and it wont happen with only using it 5 minutes a day, but if you keep at it you will find your customers and their friends will end up seeing more of your work and feel more connected to you!

Huge potential with facebook. I feel like ive barely tapped it myself.

Marc,

SPOF has had both for quite some time and I can say for a forum, twitter has better than facebook, at least for me. The key to either is constant updates and with most forums you can have your twitter stuff constantly updated automatically. I personally do not have the time to play the social media game so the ability for the forum to do all the tweeting automatically is right up my alley.

I guess you could also have facebook automatically update with every post coming from Digitsmith but I do not know if it is as easy to do as it is with twitter.

If your looking for "young crowed" customers then Facebook is probably the best way to go. If you are looking for industry professionals then twitter, linkedin and google buzz are the way I would go.

I have my facebook feeding my Twitter. Works well for me, considering I never go to my Twitter or advertise it and I have 300 followers.

Facebook is very powerful if you know how to use it.

Linkedin I find is a long way from being relevant for me and my business. But I have a drastic different business from many.

Just had to check, I have 78 connections on there, ive probably signed on 10 times there. I guess I should spend a few minutes on it.

Spent a few minutes on it. Up to 100 connections on the ever boring Linkedin.

5:22pm Edit: 120 now.

I'm tellin' ya, you could make good money on the side with social media marketing!

Passing 2,900 likes on the company facebook. Still maxed on my personal facebook (5,000). Twitter over 350 followers (don't spend much time on this), and over 210 on linkedin now (lack of time on this as well).

How are you guys doing with yours?

At about 359 on our business page. Trying to get that number up.

My wife handles the Facebook. Maybe I should look into how it works more but as of now I am totally in the dark on it.

Thank you sir. I stalk yours now and then too. You guys make me jealous. I want that CHIII!

Progress Report, been really busy but wanted to update.

Almost 3,000 on company facebook. Still maxed on my personal facebook (5,000). Twitter over 367 followers (don't spend much time on this), and over 345 on linkedin now (lack of time on this as well).

Started a new contest today, pulled 141 likes in 3 hours so far. I guess that's pretty good.

So its Monday, we went from 2996 likes on 1/12/12 and 120ish people talking about us.... to this today:

BOOM....:eek:

OK ZOMBIE thread I know.. but still relevant I believe. 2 years later and how is social media working? Now YouTube is larger as well. And Blogs! What on-line marketing tools are you using here at the end of 2013?