Epson pro 9800 (sublimation) Power cleaning wont stop HELP,

hi new here i need some help , my epson PRO 9800 wont stop doing "POWER CLEANING" as soonest i turn the machine ON , very frustrating and wasting lots of ink ,

if someone can help me im willing to pay for you time via paypal .. thank you :(

Location: 
United States

Hello!

Does anyone have advice on this issue? We are having the same problem- our Epson 9800 was disconnected from power in the POWER CLEANING mode, now when it turns on it stays in power cleaning mode, gets up to 50% and then starts power cleaning over again. We are totally stumped. Any help much appreciated...