Need Repair Person - Middle TN - Toyota 850

I have a Toyota 850 that I am having some terrible issues with. I am frustrated with trying to FIX it myself & need a repair person or someone that knows about these machines. I LOVE this machine, I use it for home/personal use for the most part. Very little paid embroidery. Here are my problems: I am repeatedly breaking needles. At no time will any needle sew any stitches over any other stitches. It will break a needle. This is happening on designs I have previously & successfully completed before. There is no nest of stitches UNDER it either. Also - regardless of the stabilizer it happens. Other issue is that (bare with my on my less then technical discriptions!) the arm that picks up the ferrul with the thread in it, the ferrul will jump out of the arm. Regardless of speed. If it DOES pick it up, it jams when returning it. This is really only happening on 1 thread ferrul. I am totally frustrated. I bought the machine with a 1 year warranty was glad that the company had a "service technician" specifically in Nashville. Well, I have totally p!ssed myself off trying to contact this person with no success. Now the answer is to box up my machine & ship it to Texas for repair. Um??? No. It's a HIGE machine. Boxing it up is sort like trying to ship a volskwagon. and I don't know who's expenses that will be either. Waiting on that answer.

Are there any service technicians in the middle TN area interested in quoting me a price for coming out & looking at my Toyota 850? I'd like references of your work before any commitment by either of us.

Contact me through this forum or my private email M L GAROFALO at hotmail daht com - make sure you have Toyota 850 in the subject line or I am subject to inadvertently overlooking it.

Thanks!
Sam

Location: 
United States

The tech got out to my home today & I am happy & sad...as none of what got repaired was "warranty" so all was out of my pocket. Had a HUGE timing issue, however after it got adjusted & was running great? A ball bearing fell out of the NEEDLE SOCKET HOLDER. So I need to order one of those. I got on the Pantograms website & was not able to navigate around the site very well, so perhaps I'm NOT doing it right? The company I purchased it from does not carry these in stock, so I've got to order it. As well as replace it... Y'all wish me luck!

Sam

If the ball bearing fell out of the holder, it sounds like the needle socket ring that holds the ball bearings in place has gotten weak. If that's the case, you don't need to replace the whole assembly, just the the ring if you still have the ball bearing that fell out. Good luck finding just the retaining ring or any of the individual parts that compose the needle socket holder assembly tho. You used to be able to find the whole needle socket holder assembly at a few places for about $60. Not easy finding any parts for the 850/860's now. Sew Many Parts http://www.sewmanyparts.com/ would be another place to look if Datastitch or Pantograms doesn't have what you're looking for.

Rob

UPDATE ~ Well here we are on 09/01 & I FINALLY got a Needle Socket Holder for my machine! I am terrified of trying to put it on & the tech that I paid to come out a month ago won't be back in town until Ocotber. Yuck. I had asked for installation instructions from the copmany I got my PART from, but they didn't include them. Dang it. It looks like it just screws in, but I'm sure it's more complicated than that!

sam

DeepWoods wrote:
Not a technician but we do have a couple of 850's and an 860 still running in the shop. Since you're breaking needles, have you checked the rotary hook timing yet? That would be the first thing I would check. If you have the service manual, it's in there along with other diagnostics. Here's what turned up with a quick search tho: http://www.pantograms.com/tips-timing.asp

Thank you, I will look & see if that's the issue. Once I get over a huge case of nerves!

I am saving the website.

Thank you!
Sam