Renaissance bought by Prodigy

By twok4hd on Feb. 03, 2009
Forums: 
General Discussions

Anyone know how long ago Prodigy bought Renaissance? I just got a flier yestersday.

Location: 
United States
—

Glenn
Sew Fine Designs

Submitted by wgooden on Thu, 02/19/2009 - 07:48

I can not believe this ... we were told yesterday by Prodigy that they would only hold parts for the Renaissance for 90 DAYS!!! and then pushed to sell us a NEW machine and give us 50% for our Renaissance .... are you kidding!!! We will have our machine paid off in a few months .... and NO PARTS. Wow ... I would love to get my hands on the guys that sold us down the river on this machine.

Submitted by VITAL LINK on Thu, 05/14/2009 - 09:35

wgooden wrote:
I can not believe this ... we were told yesterday by Prodigy that they would only hold parts for the Renaissance for 90 DAYS!!! and then pushed to sell us a NEW machine and give us 50% for our Renaissance .... are you kidding!!! We will have our machine paid off in a few months .... and NO PARTS. Wow ... I would love to get my hands on the guys that sold us down the river on this machine.

HELLO,WE CAN PROVIDE ALL PARTS FOR THE RENN, MACHINES WE WILL BUY IN ANY CONDITION USED MACHINES ALSO ,WE HAVE DIRECT CONTACT WITH FACTORY AND HAVE ALL PARTS BOOKS AND TECHNICAL DATE FOR EXISTING CUSTOMER CALL CHUCK AT VITAL LINK MACHINE GROUP,336-209-0057
Submitted by Joi on Thu, 05/21/2009 - 14:04

May 21, 2009

Dear Renaissance Owners,
Hello! My name is Joi from Prodigi Embroidery Machines. I am writing in efforts to reach out to all of the Renaissance owners.
Prodigi purchased Renaissance in January of this year and have been attempting to contact the current owners ever since. We want to be of great assistance to you during this change. Here at Prodigi we are committed to providing the best service and support that we can.
If you have not received a call from me it is because your information is outdated or I do not have it at all. I would love to fix this as soon as possible. For all customers who update their information you will receive a FREE 30-day trial on the new auto digitizing IDS software, the future operating software for the Renaissance machines. Below is the link to update your information. Thank you for helping us to serve you better.

http://www.prodigiemb.com/Support/registero.asp

Sincerely,
Joi Brown

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