SWF Error 707 Doc Broken

Hi All, we have an error code we can not resolve, was wandering if someone new of a fix? On a SWF /C-UK 1502-45 two head machine, when powered on we get error code 707 Doc Broken.

Any help or suggestions would be greatly appreciated!!!

Thanks,
Keith

Hello, would anyone know how to report the fix? Machine SWF / B-T1201C of a head, presentation 0 error code 707 Doc Broken.

Thank you