What happened to the Printex US tour?

I thought there was supposed to be a tour by Robert Barnes of Printex/Mustang Printers and Andrew to deal with customer dissatisfaction. The tour was bragged about so much there was even a press release. Did they fix the problems customers were having?

Too bad, he shouldn't make lead on his customers like that. So Robert Barnes couldn't handle a small number of Printex customers and basically says screw it I'm just going to start another company (Mustang Printers) and have a fresh start? Why does he see himself as M&R's main competition when he can't even handle less than a dozen customers?

Binkspot's picture

Sources say its all inkman, Jeff's and my fault that they never came over:rolleyes:

I heard "they were afraid of being jumped".:rolleyes:

But the other side of the story is no plane tickets:confused:

Owner/Operator of Middletownink

srimonogramming's picture

Here's a question for y'alls, do you think it was ever a possibility that he would come over and work with the customers or was it simply something to make it look like they were serious about the US market? I personally think that in the beginning that Andrew was ready to visit but I think it became apparent fairly quickly that it would have been a complete waste of resources and time. No telling what was being put in his ear at that time. Printex USA was done but at least the current customers could have gotten a few issues fixed while he was here. I think Andrew was talked out of making the trip more than anything.

srimonogramming wrote:
Here's a question for y'alls, do you think it was ever a possibility that he would come over and work with the customers or was it simply something to make it look like they were serious about the US market? I personally think that in the beginning that Andrew was ready to visit but I think it became apparent fairly quickly that it would have been a complete waste of resources and time. No telling what was being put in his ear at that time. Printex USA was done but at least the current customers could have gotten a few issues fixed while he was here. I think Andrew was talked out of making the trip more than anything.

It was a stall tactic!

GraphicDisorder's picture

IMO he probably found out about this trip after RWB made it up. He probably considered coming. He didn't though, so for whatever reason he clearly felt it wasn't important enough.

Actions speak very much louder than words.

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Binkspot's picture

From the begining Andrew never had no desire to come over here. They always sent Peter when push came to shove.

The team USA tour was all show to buy time and find a way out for Bobby.

Owner/Operator of Middletownink

There is definitely no way I could be part responsible for Andrew not coming. Me and Andrew had a ton of emails back and forth and we discussed things to length and quite civilly, nothing was hostile at all. In fact i expressed how excited I was about him coming here. I also stressed to him to not be swayed by what he reads on these forums as what to expect. Excluding Jeff I was pretty confident his visit would be well received.

Deep down i knew it was a farce from go but I did give benefit of the doubt because I knew nothing about Andrew and his character, now i know better and I would never extend any trust to the man.

Binkspot's picture

Ink that was not directed at you. Just pointing out as we all know in Bobby's mind we were the ones to kill Ptex. It could not have been his or their actions, could it? I to had many voice and email conversations with Andrew and all were good

Owner/Operator of Middletownink

I've always suspected that Poland never received full payments for presses delivered.
Why would they come fix product they never got paid for (in full)??
... wouldn't surprise me to find out Booby pocketed a major portion of every sale and only paid enough to keep up appearances. Eventually they cut him off for non-payment (Jeff's press was the straw that broke the camels back ??)

I would love someone to translate the whole history to polish and French etc just to **** up their European sales, I think they deserve that be known in their own back yard too.