By Robert Young on
Nov. 05, 2015
Forums:
The art has a design with a solid white rectangle with a black border on it... but since it is an image of their actual signage I do not know if you want the solid rectangle, outline only, or no rectangle. Most clients do not do solid fills behind their designs as they add considerably to the stitchcounts and are not usually needed.
Client response to my inquiry: "hi, no triangle is needed, please proceed"
Location:
United States
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Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
math can be a tricky thing!:D
digitizing...since 1996. dixiedesigns.net
Re: Interesting instructions for your digitizer
client submits and order without any art. gets upset when we question where the art is. "I gave you the project name so why can't you look up the logo on line"?
OK here is a LINK to Google Images with about 8 different layouts for the company in the project name.
Do you want me to bill each one individually or just ONE bill encompassing all 8 on your cc?
I know. I know. not the best customer service skills from me... but come on! I do apologize for not taking my mind reading medication this morning. my bad.
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
Client wants to reduce stitchcount on satin bordered lettering by making the satin thinner. __ is one stitch and so is _ ? but registration is so much easier with the thicker. may save a few in corners but not enough to make the kind of change they want.
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
so here is the art.
here are the instructions: "The customer doesn\'t want the words Dodge, Jeep or Ram. Just Gossett motor cars and bridge"
so we KEEP the word Chrysler? we ADD "motor cars" ?
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
So here is the new art..... UH??? border on lettering ... different bottom letters
HOW THE HECK WOULD WE HAVE GOTTEN THAT FROM THE ORIGINAL ART SUBMITTED????
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
Client: "I need to get this file edited please" That is it, no further instructions.
Design was done December of 2016 and this is the first it has been returned to us. Edit? What edit? What would you like changed?
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
Client: "Please find this dst 1/2 inch longer. Thanks!"
I have looked under the beds, in the garage, on the roof.... wow, where is it??
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
Client: "why can't you embroider this lettering the size of the screenprint image I have sent?"
Me being Me... sorry.
WE can but YOU cannot....you have chosen not to offer thinner threads. you refuse to slow the machine down during certain parts. etc.
This is not a "plug and play" business if "QUALITY" is your concern.... now IF you prefer just to make a quick buck then HEY you will be fine... for a while
What do you all think??
Modern Embroidery Designer
volant-tech.com
volantfineart.com
Re: Interesting instructions for your digitizer
Basically the conversation I have everytime someone sends me "a box of everything" and expects 1 file to come out perfect on everything...
Re: Interesting instructions for your digitizer
client wanted a previous design enlarged to 9 inches tall. I advise that this would make the width 20 inches wide should we proceed? can you sew that wide?
"Yes, just do as I ask"
Later, after the holiday break: "WHY IS THIS SO WIDE???? I CAN ONLY SEW 11.5 INCHES WIDE?"
design is now 5.1 inches tall, not 9 as "asked"
Modern Embroidery Designer
volant-tech.com
volantfineart.com
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