Interesting instructions for your digitizer

Robert Young's picture

The art has a design with a solid white rectangle with a black border on it... but since it is an image of their actual signage I do not know if you want the solid rectangle, outline only, or no rectangle. Most clients do not do solid fills behind their designs as they add considerably to the stitchcounts and are not usually needed.

Client response to my inquiry: "hi, no triangle is needed, please proceed"

Location: 
United States

Modern Embroidery Designer
volant-tech.com
volantfineart.com

Robert Young's picture

client submits and order without any art. gets upset when we question where the art is. "I gave you the project name so why can't you look up the logo on line"?

OK here is a LINK to Google Images with about 8 different layouts for the company in the project name.

Do you want me to bill each one individually or just ONE bill encompassing all 8 on your cc?

I know. I know. not the best customer service skills from me... but come on! I do apologize for not taking my mind reading medication this morning. my bad.

Modern Embroidery Designer
volant-tech.com
volantfineart.com

Robert Young's picture

Client: "why can't you embroider this lettering the size of the screenprint image I have sent?"

Me being Me... sorry.

WE can but YOU cannot....you have chosen not to offer thinner threads. you refuse to slow the machine down during certain parts. etc.

This is not a "plug and play" business if "QUALITY" is your concern.... now IF you prefer just to make a quick buck then HEY you will be fine... for a while

What do you all think??

Modern Embroidery Designer
volant-tech.com
volantfineart.com

Robert Young's picture

client wanted a previous design enlarged to 9 inches tall. I advise that this would make the width 20 inches wide should we proceed? can you sew that wide?

"Yes, just do as I ask"

Later, after the holiday break: "WHY IS THIS SO WIDE???? I CAN ONLY SEW 11.5 INCHES WIDE?"

design is now 5.1 inches tall, not 9 as "asked"

Modern Embroidery Designer
volant-tech.com
volantfineart.com

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